Your Questions, Answered
-
Full relaxation - at The Vault, we strive to create a serene and relaxing atmosphere for all of our clients. Our goal is to provide an uninterrupted and luxurious experience where individuals can fully unwind and enjoy their services!
-
To ensure our the tranquil environment we strive for, and for the safety and comfort of all our guests, we kindly request that children under the age of 12 do not accompany you to your appointments. We understand that finding childcare can sometimes be a challenge, and we appreciate your understanding and cooperation in helping us maintain a peaceful and professional setting.
-
We offer a range of solutions designed to meet your needs—hair cutting, color services, hair extensions, styling, permanent straightening or waves, head spa, lash work, waxing, spray tan, nails, and so much more! Check out our book now for more specifics.
-
Getting started is simple. Reach out through our book now and book a consultation! We can find the perfect service for you.
-
You can reach us anytime via our phone number, instagram, or email. We aim to respond quickly.
-
Yes. Our cancellation policy is as follows -
Cancellations made more than 48 hours prior to your scheduled appointment will not incur a cancellation fee.
Cancellations made within 48 hours of your scheduled appointment will result in a change equal to 50% of the scheduled service price.
Cancellations made within 24 hours of your scheduled appointment, or a failure to show for your appointment (no-call, no-show) will result in a charge equal to 100% of the scheduled service price.
Confirmation of your appointment is sent days and hours prior to your scheduled time as a reminder.